Business Continuity Outline

Prepare for disruption, protect people and essential information, communicate clearly and restore priority services in a controlled manner.

This outline establishes a foundation for maintaining essential JIL operations during disruptions and restoring important business activities as soon as reasonably practicable. It supports organisational resilience by identifying critical functions, dependencies, response arrangements and recovery priorities.

This outline applies to JIL’s principal business functions, offices, personnel, information assets, suppliers and operational partners. Detailed continuity arrangements may be developed for functions or projects with higher operational, financial, safety or contractual risks.

• Client communication and delivery of time-sensitive services.
• Finance, payments, payroll and financial recordkeeping.
• Access to essential business documents and operational information.
• Procurement, inventory and supplier coordination.
• Information technology, communications and cybersecurity.
• Personnel management and critical decision-making.
• Contractual, regulatory and other time-sensitive obligations.

• Maintain current contact details for key personnel, clients, suppliers and relevant partners.
• Identify alternative working arrangements, including remote work or alternative locations where feasible.
• Maintain suitable backups of critical business information and establish procedures for restoring access.
• Protect essential documents, systems, equipment and records from loss, damage or unauthorised access.
• Identify critical suppliers, service providers and operational dependencies.
• Establish escalation arrangements and authorised decision-makers for significant disruptions.
• Maintain relevant emergency contacts and response instructions.
• Consider suitable alternative arrangements for essential payments, communications and service delivery.

When a significant disruption occurs, the responsible person should assess the immediate risk, protect people and critical assets, notify the appropriate management contact and determine which functions require priority attention. Management or its authorised delegate should coordinate decisions, allocate available resources, communicate with affected stakeholders and authorise recovery actions as appropriate. Where a disruption involves injury, immediate danger, a security incident or a potential legal reporting obligation, the relevant emergency, safety, security or regulatory procedures must also be followed.

Recovery should be based on the importance of each function, the consequences of interruption, contractual obligations and available resources. Specific recovery time targets and acceptable data-loss limits should be established only after a suitable business impact assessment.

Critical data should be backed up at appropriate intervals and protected against accidental loss, unauthorised access and other relevant threats. Backup arrangements should be tested periodically to establish whether information can be restored successfully.

Continuity arrangements should be reviewed periodically and after significant disruptions, operational changes or identified weaknesses. Tabletop exercises, contact checks and recovery tests may be used according to the importance and risk of the relevant function.

This outline provides a starting framework; it is not, by itself, a complete or tested business continuity plan. Detailed procedures, responsibilities, recovery targets and contingency arrangements should be developed for higher-risk or critical functions as JIL’s operational needs evolve.

Management is responsible for ensuring that this document is communicated to relevant personnel and reviewed when necessary. Implementation should be proportionate to the nature and scale of JIL’s activities and consistent with applicable legal, contractual and site-specific requirements.

Read this document alongside the company’s relevant governance, risk management, procurement, health and safety, ethics, privacy and sustainability materials, as applicable.